At Ying Wu, we respect your privacy and are committed to protecting your personal information. This Privacy Notice explains how we collect, use, store, and safeguard your data when you use our condominium management platform.

1. Information We Collect

We collect information necessary to provide and improve our services. This includes:

• Account information such as your name, email address, username, and password.
• Profile and property data related to your role and unit within a condominium.
• Usage data, including log activity, preferences, and interactions with the platform.
• Communication records when you contact us or participate in assemblies and discussions.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and secure access to the Ying Wu platform.
• Facilitate condominium management activities such as assemblies, notices, and unit records.
• Communicate important updates, reminders, and support responses.
• Improve our services and ensure compliance with applicable laws.

3. Legal Basis for Processing

We process personal information only where a lawful basis applies, including:

• Performance of a contract, when processing is necessary to provide the services you requested.
• Your consent, which you may withdraw at any time without affecting prior processing.
• Legitimate interests, such as securing, maintaining, and improving the platform.
• Compliance with legal obligations to which we are subject.

4. Data Controller and Processor Roles

For personal data managed within a condominium, the condominium or its administrator is the data controller and determines how that data is used; Ying Wu processes it on their behalf as a data processor. For data required to operate the platform itself, such as account and billing records, Ying Wu acts as the data controller.

5. How We Share Your Information

We do not sell your personal information. We may share data with authorized condominium administrators, property managers, and service providers (sub-processors) who act on our behalf under strict confidentiality obligations and appropriate data protection safeguards. We may also disclose information when required by law or to protect our rights and users.

6. Data Retention

We retain personal information only for as long as necessary to provide the services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is deleted or anonymized, subject to any mandatory retention periods under applicable law.

7. Data Security

We implement industry-standard security measures, including encryption, access controls, and secure authentication, to protect your data. Passwords are hashed using modern algorithms, and sensitive communications are transmitted over secure connections. If a data breach occurs that is likely to affect your rights, we will notify you and the competent authorities as required by applicable law.

8. International Data Transfers

Your information may be processed in countries other than your own. When we transfer personal data internationally, we rely on appropriate safeguards, such as contractual protections, to ensure your data remains protected in accordance with this notice and applicable law.

9. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information, as well as the rights to data portability, to object to processing, and to withdraw consent at any time. You may also lodge a complaint with your local data protection authority. To exercise these rights, please contact us using the information below. Where we process data on behalf of a condominium, we may direct your request to the responsible administrator.

10. Cookies and Tracking

Ying Wu uses essential cookies to maintain your session and preferences. We do not use third-party advertising cookies. For details, see our Cookie Policy. You can manage cookie preferences through your browser settings.

11. Children's Privacy

Ying Wu is not directed at children under the age of 18, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us so we can delete it.

12. Changes to This Notice

We may update this Privacy Notice from time to time. When we make material changes, we will update the effective date and notify users as appropriate. Continued use of the platform after changes constitutes acceptance of the revised notice.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Notice or our data practices, please contact us at: